General Terms and Conditions

It is important that you carefully read and understand these terms and conditions before accepting them and using the website. These terms and conditions constitute a legally binding agreement between you and the operator of Wizardo casino.

1. General Provisions

These General Terms and Conditions govern the use of the services and content of Wizardo casino. By registering a player account or using the website, you confirm that you have read and accept these conditions.

These conditions also include:

• Privacy Policy
• Cookie Policy
• Game Rules
• Promotion Conditions
• Policies for Responsible Gaming

2. Scope

These terms and conditions apply to all content, features, and services on the website of Wizardo casino. They govern the relationship between the operator of the platform and the players.

The operator reserves the right to update or change these conditions at any time.

3. Description of Services

Players can use games and content on the platform by wagering real money. By using the website, players confirm that they use the platform in accordance with applicable laws.

The operator reserves the right to:

• change or remove certain games or features
• temporarily restrict access to games
• make technical changes or perform maintenance

No guarantee is given for constant and uninterrupted availability of the services.

4. Registration

To use real money games, players must create a personal player account.

The following information may be required during registration:

• Name and date of birth
• Contact information
• Address
• Email address and phone number

For verification, the operator may request additional documents, such as:

• Identity card
• Passport
• Proof of address

The player is responsible for ensuring that all provided information is correct and up-to-date.

5. Games

Participation in games on Wizardo casino may be subject to additional rules displayed directly at the specific games.

In the event of technical errors or malfunctions, game results may be voided.

In the case of a disrupted connection during a game round, the result of the round will be processed automatically by the game system.

6. Intellectual Property

All contents of the platform, including designs, texts, software, and games, are the property of their respective rights holders and may only be used for the purpose of using the website.

7. Misconduct

The following actions are considered misconduct:

• Providing false personal information
• Manipulation of games
• Using multiple player accounts
• Abuse of bonus promotions
• Using unauthorized software

In case of suspected misconduct, the operator may lock or close the player account.

8. Communication and Behavior

Players commit to respectful behavior on the platform. Prohibited behaviors include, but are not limited to:

• Spreading harmful software
• Harassing other players
• Manipulation of gaming systems

9. Sanctions for Misconduct

In the event of violations of these conditions, the operator may:

• Lock player accounts
• Withhold winnings
• Cancel bonus promotions

10. Termination

Players may close their account at any time. After closure, there is no longer access to the player account or related services.

11. Player Protection

To protect players, Wizardo Casino provides various tools:

• Deposit limits
• Betting limits
• Loss limits
• Self-exclusion
• Reality Checks

These measures are intended to support responsible gaming.

12. Real Money Games

To use real money games, players must first deposit money into their player account.

All monetary amounts are managed separately and used exclusively for game transactions.

13. Deposits

Deposits can be made using the payment methods available on the platform.

The company may adjust payment methods or limits at any time.

Bonuses may be offered under certain conditions. The respective bonus rules are described in the promotions area.

14. Withdrawals

Players can request the withdrawal of their winnings.

An identity verification may be required before a withdrawal.

Withdrawals generally occur via the same payment method that was used for deposits.

15. Inactive Accounts

If a player account is not used for an extended period, it may be classified as inactive.

The operator may take administrative actions in such cases, including closing the account.

16. Bets and Winnings

Winnings are only recognized if they are made in accordance with the game rules.

In the event of technical errors, results may be corrected or annulled.

17. Fees

Registration and use of a player account is generally free of charge.

Fees may apply, for example, in cases of inactivity or payment services.

18. Liability

The operator is not liable for:

• technical errors or system failures
• interruptions in internet connection
• damages caused by external systems or third parties

The use of the platform is at your own risk.

19. General Provisions

The games at Wizardo casino are based on certified random number generators.

Changes to the terms and conditions can be made at any time. Players will be informed about significant changes.

20. Complaints

Players can address complaints to the customer service of Wizardo casino.

The support team strives to process complaints as quickly as possible.

03/27/2026

Autor: Wizardo casino